GTC

General Terms and Conditions for Hotel Accommodation Contracts

I. Scope of Application

1.
These terms and conditions apply to contracts for the rental of hotel rooms for accommodation purposes, as well as all other services and deliveries provided by the hotel to the customer in this context (Hotel Accommodation Contract). The term “Hotel Accommodation Contract” includes and replaces the following terms: Accommodation Contract, Guest Accommodation Contract, Hotel Contract, Hotel Room Contract.

2.
The subletting or re-letting of the rented rooms, as well as their use for purposes other than accommodation, requires the prior written consent of the hotel. Section 540, paragraph 1, sentence 2 of the German Civil Code (BGB) is hereby waived, unless the customer is a consumer.

3.
The customer’s general terms and conditions shall only apply if this has been expressly agreed to in writing beforehand.

II.
Conclusion of Contract, Contracting Parties, Statute of Limitations

1.
The contract is concluded upon acceptance of the customer’s application by the hotel.

2.
The hotel is free to confirm room bookings in writing.

3.
The contracting parties are the hotel and the customer. If a third party has made the booking on behalf of the customer, that third party is jointly and severally liable to the hotel, together with the customer, for all obligations arising from the hotel accommodation contract, provided the hotel has received a corresponding declaration from the third party.

4.
All claims against the hotel generally become statute-barred one year from the commencement of the statutory limitation period. Claims for damages become statute-barred after five years, regardless of knowledge of the damage, unless they are based on injury to life, body, health, or freedom. Claims for damages based on injury to life, body, health, or freedom become statute-barred after ten years, regardless of knowledge of the damage. These shorter limitation periods do not apply to claims based on intentional or grossly negligent breach of duty by the hotel.

III.
Services, Prices, Payment, Offsetting

1.
The hotel is obligated to provide the rooms booked by the customer and to render the agreed-upon services.

2.
The customer is obligated to pay the hotel’s agreed-upon or applicable prices for the room rental and any additional services used. This also applies to services and expenses incurred by the hotel on behalf of the customer with third parties. The agreed-upon prices include the applicable statutory value-added tax.

3.
The hotel may make its consent to a subsequent reduction in the number of booked rooms, the hotel’s services, or the customer’s length of stay contingent upon an increase in the price for the rooms and/or other hotel services

4.
Hotel invoices without a due date are payable within 10 days of receipt without deduction. The hotel may demand immediate payment of outstanding amounts from the customer at any time. In the event of late payment, the hotel is entitled to charge the applicable statutory default interest, currently 8%, or, in the case of transactions involving a consumer, 5% above the base interest rate. The hotel reserves the right to prove a higher loss.

5.
The hotel is entitled to request a reasonable advance payment or security deposit from the customer upon conclusion of the contract, in the form of a credit card guarantee, a down payment, or similar. The amount of the advance payment and the payment dates can be agreed upon in writing in the contract. Statutory provisions regarding advance payments or security deposits for package tours remain unaffected.

6.
In justified cases, e.g., customer payment arrears or an expansion of the scope of the contract, the hotel is entitled, even after conclusion of the contract and up to the start of the stay, to demand an advance payment or security deposit as defined in section 5 above, or an increase in the advance payment or security deposit agreed upon in the contract up to the full agreed remuneration.

7.
The hotel is further entitled to demand a reasonable advance payment or security deposit from the customer at the beginning of and during their stay, as defined in section 5 above, for existing and future claims arising from the contract, insofar as such a payment has not already been made in accordance with sections 5 and/or 6 above.

8.
The customer may only offset or deduct undisputed or legally enforceable claims against claims of the hotel.

IV.
Customer Cancellation (From the time of booking, cancellation) / Failure to use hotel services (No-Show)

1.
Cancellation of the contract concluded with the hotel by the customer requires the hotel’s written consent. If such consent is not given, the agreed price under the contract is payable even if the customer does not use the contractual services.

2.
If a deadline for free cancellation of the contract has been agreed upon in writing between the hotel and the customer, the customer may cancel the contract up to that deadline without incurring any payment or damage claims from the hotel. The customer’s right of cancellation expires if they do not exercise their right to cancel in writing to the hotel by the agreed deadline.

3.
For rooms not used by the customer, the hotel must credit any revenue from renting these rooms to other guests, as well as any expenses saved. If the rooms are not rented to other guests, the hotel may demand the contractually agreed remuneration and apply a flat-rate deduction for the hotel’s saved expenses. In this case, the customer is obligated to pay at least 90% of the contractually agreed price for overnight stays with or without breakfast, 70% for half-board arrangements, and 60% for full-board arrangements. The customer is free to prove that the aforementioned claim did not arise or did not arise in the amount claimed.

V.
Hotel’s Right of Withdrawal

1.
If it has been contractually agreed that the customer may withdraw from the contract free of charge within a specific period, the hotel is also entitled to withdraw from the contract within this period if inquiries from other customers for the contractually booked rooms are received and the customer does not waive their right of withdrawal upon inquiry from the hotel.

2.
If an agreed prepayment or security deposit, or one required according to Section III, Paragraphs 5 and/or 6 above, is not paid even after the expiry of a reasonable grace period set by the hotel, the hotel is also entitled to withdraw from the contract.

3.
Furthermore, the hotel is entitled to terminate the contract without notice for good cause, for example, if:

force majeure or other circumstances beyond the hotel’s control make performance of the contract impossible;
rooms are booked culpably under misleading or false pretenses regarding essential contractual facts, e.g., concerning the customer’s identity or the purpose of their stay;
the hotel has reasonable grounds to believe that the use of the hotel services may jeopardize the smooth operation of the business, the safety of the hotel, or its public image, without this being attributable to the hotel’s sphere of control or organization;
the purpose or reason for the stay is unlawful;
there is a breach of clause I, no. 2 above.
4.
In the event of justified termination by the hotel, the customer is not entitled to compensation.

VI.
Room Availability – Check-in and Check-out

1.
The customer is not entitled to a specific room unless this has been expressly agreed upon in writing.

2.
Booked rooms are available to the customer from 3:00 p.m. on the agreed arrival date. The customer is not entitled to earlier access.

3.
On the agreed departure date, rooms must be vacated and made available to the hotel by 12:00 p.m. at the latest. After this time, the hotel may charge 50% of the full room rate (list price) for use of the room beyond the agreed time until 6:00 p.m., and 100% thereafter. This does not establish any contractual claims for the customer. The customer is free to prove that the hotel has incurred no loss or a significantly lower loss of revenue.

VII.
Hotel Liability

1.
The hotel is liable for its obligations under the contract. Claims for damages by the customer are excluded. This exclusion does not apply to damages resulting from injury to life, body, or health if the hotel is responsible for the breach of duty; other damages based on an intentional or grossly negligent breach of duty by the hotel; and damages based on an intentional or negligent breach of essential contractual obligations by the hotel. A breach of duty by the hotel is equivalent to a breach of duty by its legal representatives or agents. Should disruptions or defects occur in the hotel’s services, the hotel will endeavor to remedy the situation upon becoming aware of it or upon receiving immediate notification from the customer. The customer is obligated to contribute what is reasonable to remedy the disruption and minimize any potential damage.

2.
The hotel is liable to the customer for items brought onto the premises in accordance with statutory provisions. Liability is limited to one hundred times the room rate, but not exceeding €3,500. For cash, securities, and valuables, liability is limited to a maximum of €800. Cash, securities, and valuables can be stored in the hotel or room safe up to a maximum value of [insert hotel’s insurance coverage amount]. The hotel recommends taking advantage of this option.

3.
If the customer is provided with a parking space in the hotel garage or on a hotel parking lot, even for a fee, this does not constitute a safekeeping agreement. The hotel is not liable for loss of or damage to motor vehicles parked or moved on the hotel premises and their contents, except in cases of intent or gross negligence. The provisions of paragraph 1, sentences 2 to 4 above, apply accordingly to the exclusion of the customer’s claims for damages.

4. Wake-up calls are carried out by the hotel with the utmost care. Messages, mail, and parcels for guests are handled with care. The hotel undertakes the delivery, safekeeping, and – upon request and for a fee – the forwarding of these items. The provisions of paragraph 1, sentences 2 to 4 above, apply accordingly to the exclusion of the customer’s claims for damages.

VIII.
Final Provisions

1.
Amendments and additions to the contract, the acceptance of the application, or these General Terms and Conditions must be made in writing. Unilateral amendments or additions by the customer are invalid.

2.
The place of performance and payment is the location of the hotel.

3.
The exclusive place of jurisdiction – also for disputes concerning checks and bills of exchange – is, in commercial transactions, the registered office of the hotel. If a contracting party meets the requirements of Section 38 Paragraph 2 of the German Code of Civil Procedure (ZPO) and does not have a general place of jurisdiction in Germany, the registered office of the hotel shall be deemed the place of jurisdiction.

4.
German law shall apply. The application of the UN Convention on Contracts for the International Sale of Goods (CISG) and conflict of laws rules is excluded.

5.
Should individual provisions of these General Terms and Conditions be or become invalid or unenforceable, the validity of the remaining provisions shall not be affected. Otherwise, the statutory provisions shall apply.

General Terms and Conditions for Events

I.
Scope of Application

1.
These terms and conditions apply to contracts for the rental of the hotel’s conference, banquet, and event rooms for events such as banquets, seminars, conferences, exhibitions, and presentations, etc., as well as for all other services and deliveries provided by the hotel to the customer in this context.

2.
The subletting or further letting of the rented rooms, spaces, or display cases, as well as invitations to job interviews, sales events, or similar events, require the hotel’s prior written consent. Section 540 Paragraph 1 Sentence 2 of the German Civil Code (BGB) is hereby waived, unless the customer is a consumer.

3.
The customer’s general terms and conditions apply only if this has been expressly agreed to in writing beforehand.

II.
Conclusion of Contract, Contracting Parties, Liability, Statute of Limitations
1.
The contract is concluded upon the hotel’s acceptance of the customer’s application; these parties are the contracting parties. The hotel is free to confirm the event booking in writing.
2.
If the customer/booker is not the event organizer themselves, or if the event organizer engages a commercial intermediary or organizer, the event organizer is jointly and severally liable with the customer for all obligations arising from the contract, provided the hotel has received a corresponding declaration from the event organizer.
3.
The hotel is liable for its obligations under the contract. The customer’s claims for damages are excluded. This exclusion does not apply to damages resulting from injury to life, body, or health if the hotel is responsible for the breach of duty; other damages based on an intentional or grossly negligent breach of duty by the hotel; and damages based on an intentional or negligent breach of essential contractual obligations by the hotel. A breach of duty by the hotel is equivalent to a breach of duty by its legal representatives or agents. Should disruptions or defects occur in the hotel’s services, the hotel will endeavor to remedy the situation upon becoming aware of the issue or upon receiving immediate notification from the customer. The customer is obligated to contribute what is reasonable to remedy the disruption and minimize any potential damage. Furthermore, the customer is obligated to inform the hotel in a timely manner of the possibility of exceptionally high damages occurring.
4.
All claims against the hotel generally become statute-barred one year from the commencement of the statutory limitation period. Claims for damages become statute-barred after five years, regardless of knowledge of the damage, unless they are based on injury to life, body, health, or freedom. Claims for damages based on injury to life, body, health, or freedom become statute-barred after ten years, regardless of knowledge of the damage. These shorter limitation periods do not apply to claims based on intentional or grossly negligent breach of duty by the hotel.

1.
The contract is concluded upon the hotel’s acceptance of the customer’s application; these parties are the contracting parties. The hotel is free to confirm the event booking in writing.
2.
If the customer/booker is not the event organizer themselves, or if the event organizer engages a commercial intermediary or organizer, the event organizer is jointly and severally liable with the customer for all obligations arising from the contract, provided the hotel has received a corresponding declaration from the event organizer.
3.
The hotel is liable for its obligations under the contract. The customer’s claims for damages are excluded. This exclusion does not apply to damages resulting from injury to life, body, or health if the hotel is responsible for the breach of duty; other damages based on an intentional or grossly negligent breach of duty by the hotel; and damages based on an intentional or negligent breach of essential contractual obligations by the hotel. A breach of duty by the hotel is equivalent to a breach of duty by its legal representatives or agents. Should disruptions or defects occur in the hotel’s services, the hotel will endeavor to remedy the situation upon becoming aware of the issue or upon receiving immediate notification from the customer. The customer is obligated to contribute what is reasonable to remedy the disruption and minimize any potential damage. Furthermore, the customer is obligated to inform the hotel in a timely manner of the possibility of exceptionally high damages occurring.
4.
All claims against the hotel generally become statute-barred one year from the commencement of the statutory limitation period. Claims for damages become statute-barred after five years, regardless of knowledge of the damage, unless they are based on injury to life, body, health, or freedom. Claims for damages based on injury to life, body, health, or freedom become statute-barred after ten years, regardless of knowledge of the damage. These shorter limitation periods do not apply to claims based on intentional or grossly negligent breach of duty by the hotel.

2.
If the customer/booker is not the event organizer themselves, or if the event organizer engages a commercial intermediary or organizer, the event organizer is jointly and severally liable with the customer for all obligations arising from the contract, provided the hotel has received a corresponding declaration from the event organizer.

3.
The hotel is liable for its obligations under the contract. The customer’s claims for damages are excluded. This exclusion does not apply to damages resulting from injury to life, body, or health if the hotel is responsible for the breach of duty; other damages based on an intentional or grossly negligent breach of duty by the hotel; and damages based on an intentional or negligent breach of essential contractual obligations by the hotel. A breach of duty by the hotel is equivalent to a breach of duty by its legal representatives or agents. Should disruptions or defects occur in the hotel’s services, the hotel will endeavor to remedy the situation upon becoming aware of the issue or upon receiving immediate notification from the customer. The customer is obligated to contribute what is reasonable to remedy the disruption and minimize any potential damage. Furthermore, the customer is obligated to inform the hotel in a timely manner of the possibility of exceptionally high damages occurring.

III.
Services, Prices, Payment, Offsetting

1.
The hotel is obligated to provide the services ordered by the customer and confirmed by the hotel.

2.
The customer is obligated to pay the hotel’s agreed-upon or applicable prices for these and any other services used. This also applies to services and expenses incurred by the hotel on behalf of the customer with third parties, including, in particular, claims from copyright collecting societies. The agreed-upon prices include the applicable statutory value-added tax.

3.
Hotel invoices without a due date are payable within 10 days of receipt without deduction. The hotel may demand immediate payment of outstanding invoices from the customer at any time. In the event of late payment, the hotel is entitled to charge the applicable statutory default interest, currently 8%, or, in the case of legal transactions involving a consumer, 5% above the base interest rate. The hotel reserves the right to prove a higher loss.

4.
The hotel is entitled to request a reasonable advance payment or security deposit from the customer upon conclusion of the contract, in the form of a credit card guarantee, a down payment, or similar. The amount of the advance payment and the payment dates can be agreed upon in writing in the contract.
5.
In justified cases, e.g., customer payment arrears or an expansion of the scope of the contract, the hotel is entitled, even after conclusion of the contract and up to the start of the event, to demand an advance payment or security deposit as defined in section 4 above, or an increase in the advance payment or security deposit agreed upon in the contract up to the full agreed remuneration.
6.
The customer may only offset or deduct undisputed or legally enforceable claims against claims of the hotel.
IV. Customer Cancellation (Cancellation)
1. Cancellation of the contract concluded with the hotel by the customer requires the hotel’s consent in writing. If the hotel does not cancel the booking, the agreed-upon room rental fee and any services arranged with third parties must be paid in any case, even if the customer does not utilize the contractual services and re-letting is no longer possible.
2.
If the hotel and the customer have agreed upon a deadline for free cancellation of the contract in writing, the customer may cancel the contract up to that deadline without incurring any payment or damage claims from the hotel. The customer’s right of cancellation expires if they do not exercise their right to cancel in writing to the hotel by the agreed-upon deadline.
3.
If the customer cancels between the 8th and 4th week before the event date, the hotel is entitled to charge 35% of the lost food revenue in addition to the agreed-upon rental price; for any later cancellation, 70% of the food revenue is charged.
4.
Food revenue is calculated using the formula: agreed-upon menu price x number of participants. If no price has yet been agreed upon for the menu, the least expensive three-course menu from the currently valid event offerings will be used as the basis for calculation.
5. If a conference package per participant has been agreed upon, the hotel is entitled to charge 60% of the conference package multiplied by the agreed number of participants for cancellations between the eighth and fourth week prior to the event date, and 85% for later cancellations.
6. The deduction of saved expenses is already taken into account in sections 3 to 5. The customer is free to prove that the aforementioned claim did not arise or did not arise in the amount claimed.

5.
In justified cases, e.g., customer payment arrears or an expansion of the scope of the contract, the hotel is entitled, even after conclusion of the contract and up to the start of the event, to demand an advance payment or security deposit as defined in section 4 above, or an increase in the advance payment or security deposit agreed upon in the contract up to the full agreed remuneration.

6.
The customer may only offset or deduct undisputed or legally enforceable claims against claims of the hotel.

IV. Customer Cancellation (Cancellation)
1. Cancellation of the contract concluded with the hotel by the customer requires the hotel’s consent in writing. If the hotel does not cancel the booking, the agreed-upon room rental fee and any services arranged with third parties must be paid in any case, even if the customer does not utilize the contractual services and re-letting is no longer possible.
2.
If the hotel and the customer have agreed upon a deadline for free cancellation of the contract in writing, the customer may cancel the contract up to that deadline without incurring any payment or damage claims from the hotel. The customer’s right of cancellation expires if they do not exercise their right to cancel in writing to the hotel by the agreed-upon deadline.
3.
If the customer cancels between the 8th and 4th week before the event date, the hotel is entitled to charge 35% of the lost food revenue in addition to the agreed-upon rental price; for any later cancellation, 70% of the food revenue is charged.
4.
Food revenue is calculated using the formula: agreed-upon menu price x number of participants. If no price has yet been agreed upon for the menu, the least expensive three-course menu from the currently valid event offerings will be used as the basis for calculation.
5. If a conference package per participant has been agreed upon, the hotel is entitled to charge 60% of the conference package multiplied by the agreed number of participants for cancellations between the eighth and fourth week prior to the event date, and 85% for later cancellations.
6. The deduction of saved expenses is already taken into account in sections 3 to 5. The customer is free to prove that the aforementioned claim did not arise or did not arise in the amount claimed.

1.
Cancellation of the contract concluded with the hotel by the customer requires the hotel’s consent in writing. If the hotel does not cancel the booking, the agreed-upon room rental fee and any services arranged with third parties must be paid in any case, even if the customer does not utilize the contractual services and re-letting is no longer possible.

2.
If the hotel and the customer have agreed upon a deadline for free cancellation of the contract in writing, the customer may cancel the contract up to that deadline without incurring any payment or damage claims from the hotel. The customer’s right of cancellation expires if they do not exercise their right to cancel in writing to the hotel by the agreed-upon deadline.

3.
If the customer cancels between the 8th and 4th week before the event date, the hotel is entitled to charge 35% of the lost food revenue in addition to the agreed-upon rental price; for any later cancellation, 70% of the food revenue is charged.

4.
Food revenue is calculated using the formula: agreed-upon menu price x number of participants. If no price has yet been agreed upon for the menu, the least expensive three-course menu from the currently valid event offerings will be used as the basis for calculation.

5.
If a conference package per participant has been agreed upon, the hotel is entitled to charge 60% of the conference package multiplied by the agreed number of participants for cancellations between the eighth and fourth week prior to the event date, and 85% for later cancellations.

6.
The deduction of saved expenses is already taken into account in sections 3 to 5. The customer is free to prove that the aforementioned claim did not arise or did not arise in the amount claimed.

V.
Hotel’s Right of Withdrawal

1.
If it has been agreed in writing that the customer may withdraw from the contract free of charge within a specific period, the hotel is also entitled to withdraw from the contract within this period if inquiries from other customers for the contractually booked event rooms are received and the customer does not waive their right to withdraw upon inquiry from the hotel.

2.
If an agreed advance payment or security deposit, or one required according to Section III, paragraphs 4 and/or 5 above, is not made even after the expiry of a reasonable grace period set by the hotel, the hotel is also entitled to withdraw from the contract.

3. Furthermore, the hotel is entitled to withdraw from the contract for cause, for example, if:

force majeure or other circumstances beyond the hotel’s control make performance of the contract impossible;
events or rooms are booked under misleading or false pretenses regarding essential contractual facts, e.g., concerning the customer’s identity or the purpose of the event;
The hotel has reasonable grounds to believe that the event may jeopardize the smooth operation of the business, the safety of the hotel, or its public image, without this being attributable to the hotel’s sphere of control or organization;
the purpose or occasion of the event is unlawful;
there is a violation of Section I, No. 2.
4. In the event of justified cancellation by the hotel, the customer is not entitled to compensation.

VI.
Changes in the Number of Participants and the Event Time

1.
Any change in the number of participants exceeding 5% must be communicated to the hotel no later than five business days before the start of the event; it requires the hotel’s written consent.

2.
A reduction in the number of participants by the customer of up to 5% will be accepted by the hotel for billing purposes. For any deviations exceeding this, the originally agreed-upon number of participants less 5% will be used as the basis for calculation. The customer has the right to reduce the agreed price by the expenses demonstrably saved due to the lower number of participants.
3. In the event of an increase in the number of participants, the actual number of participants will be charged.
4. If the number of participants deviates by more than 10%, the hotel is entitled to adjust the agreed prices and change the confirmed rooms, unless this is unreasonable for the customer.
5. If the agreed start or end times of the event are changed and the hotel agrees to these changes, the hotel may charge appropriately for the additional services provided, unless the hotel is at fault.
VII. Bringing Food and Beverages
The customer is generally not permitted to bring food and beverages to events. Exceptions require a written agreement with the hotel. In such cases, a contribution to cover overhead costs will be charged.
VIII.
Technical Equipment and Connections
1.
If the hotel procures technical and other equipment from third parties at the customer’s request, it does so in the customer’s name, on the customer’s behalf, and at the customer’s expense. The customer is liable for the proper handling and return of the equipment. The customer shall indemnify the hotel against all third-party claims arising from the provision of this equipment.
2.
The use of the customer’s own electrical equipment using the hotel’s power supply requires the hotel’s written consent. Any malfunctions or damage to the hotel’s technical equipment caused by the use of such equipment shall be borne by the customer, unless the hotel is responsible for such malfunctions or damage. The hotel may charge a flat fee for the electricity costs incurred through such use.
3.
With the hotel’s consent, the customer is entitled to use their own telephone, fax, and data transmission equipment. The hotel may charge a connection fee for this.
4.
If the connection of the customer’s own equipment renders suitable hotel equipment unusable, a compensation fee may be charged.
5.
Malfunctions of technical or other equipment provided by the hotel will be rectified as soon as possible. Payments may not be withheld or reduced if the hotel is not responsible for these malfunctions.

3.
In the event of an increase in the number of participants, the actual number of participants will be charged.

4.
If the number of participants deviates by more than 10%, the hotel is entitled to adjust the agreed prices and change the confirmed rooms, unless this is unreasonable for the customer.

5. If the agreed start or end times of the event are changed and the hotel agrees to these changes, the hotel may charge appropriately for the additional services provided, unless the hotel is at fault.

VII.
Bringing Food and Beverages

The customer is generally not permitted to bring food and beverages to events. Exceptions require a written agreement with the hotel. In such cases, a contribution to cover overhead costs will be charged.

VIII.
Technical Equipment and Connections

1.
If the hotel procures technical and other equipment from third parties at the customer’s request, it does so in the customer’s name, on the customer’s behalf, and at the customer’s expense. The customer is liable for the proper handling and return of the equipment. The customer shall indemnify the hotel against all third-party claims arising from the provision of this equipment.

2.
The use of the customer’s own electrical equipment using the hotel’s power supply requires the hotel’s written consent. Any malfunctions or damage to the hotel’s technical equipment caused by the use of such equipment shall be borne by the customer, unless the hotel is responsible for such malfunctions or damage. The hotel may charge a flat fee for the electricity costs incurred through such use.

3.
With the hotel’s consent, the customer is entitled to use their own telephone, fax, and data transmission equipment. The hotel may charge a connection fee for this.

4.
If the connection of the customer’s own equipment renders suitable hotel equipment unusable, a compensation fee may be charged.

5.
Malfunctions of technical or other equipment provided by the hotel will be rectified as soon as possible. Payments may not be withheld or reduced if the hotel is not responsible for these malfunctions.

IX.
Loss or Damage to Items Brought to the Venue

1.
Exhibition items or other personal belongings brought to the venue are at the customer’s own risk while in the event rooms or hotel. The hotel accepts no liability for loss, destruction, or damage, including financial losses, except in cases of gross negligence or willful misconduct on the part of the hotel. This exclusion of liability does not apply to damages resulting from injury to life, body, or health. Furthermore, this exclusion of liability does not apply in cases where safekeeping constitutes a typical contractual obligation due to the specific circumstances.

2.
Decorative materials brought to the venue must comply with fire safety regulations. The hotel is entitled to request official proof of compliance. If such proof is not provided, the hotel is entitled to remove any materials already brought in at the customer’s expense. Due to the potential for damage, the placement and installation of items must be coordinated with the hotel in advance.

3. Exhibition items or other belongings brought to the venue must be removed immediately after the event. If the customer fails to do so, the hotel may remove and store the items at the customer’s expense. If the items remain in the event space, the hotel may charge a reasonable usage fee for the duration of their presence. The customer is free to prove that the aforementioned claim is invalid or not valid to the extent claimed.

X.
Customer’s Liability for Damages

1.
If the customer is a business, they are liable for all damages to the building or its contents caused by event participants or visitors, employees, other third parties associated with them, or by the customer themselves.

2.
The hotel may require the customer to provide appropriate security (e.g., insurance, deposits, guarantees).

XI.
Final Provisions

2.
The place of performance and payment is the hotel’s location.

4.
German law shall apply. The application of the UN Convention on Contracts for the International Sale of Goods (CISG) and conflict of laws rules is excluded.

5.
Should individual provisions of these General Terms and Conditions for Events be invalid or unenforceable, the validity of the remaining provisions shall not be affected. Otherwise, the statutory provisions shall apply.